Regulations

GENERAL PROVISIONS
ELECTRONIC SERVICES IN THE ONLINE STORE
TERMS AND CONDITIONS OF CONTRACT OF SALE
METHODS AND TERMS OF PAYMENT FOR THE PRODUCT
COST, METHODS AND DATE OF DELIVERY
PRODUCT COMPLAINT
OUT-OF-COURT PROCEDURES FOR HANDLING COMPLAINTS AND INVESTIGATING CLAIMS, AS WELL AS RULES OF ACCESS TO THESE PROCEDURES
RIGHT OF WITHDRAWAL
PROVISIONS FOR ENTREPRENEURS
FINAL PROVISIONS

Animille.com online store operated by ANIMILLE EUROPE SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ ul. TENCZYŃSKA nr. 1 lok. 32-566 REGULICE NIP: 6751784040 REGON: 525665813 KRS: 0001043134, takes care of consumer rights. A consumer may not waivę the rights granted to him under the Consumer Rights Act of May 30, 2014. Contract provisions less favorable to the consumer thaṅ the provisions of the Consumer Rights Act shall be invalid, and the provisions of the Consumer Rights Act shall apply in their place. Therefore, the provisions of these Terms and Conditions are not intended to exclude or limit any rights of consumers under mandatory provisions of law, and any possible doubts should be interpreted in favor of the consumer. In the event of a possible inconsistency between the provisions of these Regulations and the aforementioned regulations, these regulations shall prevail and shall be applied. The use of Electronic Services involves the typical risks of transmitting data via the Internet, such as their dissemination, loss or access by unauthorized persons. The Online Store provides technical and organizational measures appropriate to the degree of security risks of the provided Electronic Services.

1. GENERAL PROVISIONS

1.1. Sklep Internetowy dostępny pod adresem internetowym animille.com prowadzony jest przez ANIMILLE EUROPE SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ ul. TENCZYŃSKA nr. 1 lok. 32-566 REGULICE NIP: 6751784040 REGON: 525665813 KRS: 0001043134, adres poczty elektronicznej: office@animille.com, phone: +48 781 991 888.
1.2 The service operates as a registered business.
1.3 These Regulations are addressed both to consumers within the meaning of the Civil Code and to entrepreneurs using the Online Store (with the exception of item. 9 of the Regulations, which is addressed exclusively to entrepreneurs).
1.4 The administrator of the personal data processed in connection with the implementation of the provisions of these Regulations is ANIMILLE EUROPE SPÓŁKA Z OGRANICZONĄ ODPOWIALNOŚCIĄ NIP: 6751784040 REGON: 525665813 KRS: 0001043134. Personal data are processed for the purposes, to the extent and on the basis of the principles indicated in the Privacy Policy published on the pages of the Online Store.
1.5 Definitions:
WORKING DAY - one day from Monday to Friday excluding public holidays.
REGISTRATION FORM - a form available in the Online Store that allows you to create an Account.
ORDER FORM - Electronic Service, an interactive form available on the Online Store that allows you to place an Order, in particular by adding Products to an electronic shopping cart and specifying the terms of the Sales Agreement, including the method of delivery and payment.
CUSTOMER - (1) a natural person with full legal capacity, and in cases provided for by generally applicable laws, also a natural person with limited legal capacity; (2) a legal person; or (3) an organizational unit without legal personality, which is granted legal capacity by law; - who has concluded or intends to conclude a Sales Agreement with the Seller.
CIVIL CODE - the Civil Code Act of April 23, 1964 (Journal of Laws 1964 No. 16, item 93, as amended).
ACCOUNT - Electronic Service, a set of resources in the Service Provider's ICT system, marked with an individual name (login) and password provided by the Customer, in which data provided by the Customer and information about the Orders placed by him/her in the Online Store are collected.
NEWSLETTER - Electronic Service, an electronic distribution service provided by the Service Provider via e-mail, which enables all Service Recipients who use it to automatically receive from the Service Provider the cyclical content of successive editions of a newsletter containing information about Products, news and promotions in the Online Store.
PRODUCT - a movable item available in the Online Store, which is the subject of a Sales Contract between the Customer and the Seller.
REGULATIONS - these regulations of the Online Store.
INTERNET SHOP - the Service Provider's online store available at the following Internet address: animille.com
SELLER or SERVICE PROVIDER - ANIMILLE EUROPE SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ NIP: 6751784040 REGON: 525665813 KRS: 0001043134, e-mail address: office@animille.com
SALE AGREEMENT - a contract of sale of a Product concluded or entered into between the Customer and the Seller through the Online Store.
ELECTRONIC SERVICE - a service provided electronically by the Service Provider to the Customer through the Online Store.
USER - (1) a natural person with full legal capacity, and in cases provided for by generally applicable laws, also a natural person with limited legal capacity; (2) a legal person; or (3) an organizational unit without legal personality, which is granted legal capacity by law; - using or intending to use the Electronic Service.
CONSUMER RIGHTS ACT - Act of May 30, 2014 on consumer rights (Journal of Laws of 2020, item 287).
ORDER - the Customer's declaration of intent made via the Order Form and aimed directly at concluding a Product Sales Agreement with the Seller.

2. ELECTRONIC SERVICES IN THE ONLINE STORE

2.1 The following Electronic Services are available on the Online Store: Account and Order Form.

2.2 Account - use of the Account is possible after the Customer completes a total of two consecutive steps - (1) completing the Registration Form and (2) clicking the action button. The Registration Form requires the following information from the Client: name and surname/company name, e-mail address, contact telephone number and password. For non-consumers, it is also necessary to provide company name and Tax Identification Number.

2.3 The Account Electronic Service is provided free of charge for an indefinite period of time. The Customer has the opportunity, at any time and without giving any reason, to remove the Account (resignation from the Account) by sending an appropriate request to the Service Provider, in particular via e-mail to the address office@animille.com or in writing to: ANIMILLE EUROPE SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ NIP: 6751784040 REGON: 525665813 KRS: 0001043134, with the note "Online store animille.com".

2.4 Order Form - the use of the Order Form begins when the Customer adds the first Product to the electronic shopping cart on the Online Store. The Order is placed when the Customer completes a total of two consecutive steps - (1) completing the Order Form and (2) clicking the "Confirm Purchase" box on the Web Store page after completing the Order Form. - Up to this point, it is possible to modify the entered data on your own (for this purpose, you should be guided by the displayed messages and information available on the website of the Online Store). In the Order Form, it is necessary for the Customer to provide the following data concerning the Customer: name and surname/company name, address (street, house number/apartment, postal code, city, country), e-mail address, contact telephone number and data concerning the Sales Agreement: Product(s), quantity of the Product(s), place and method of delivery of the Product(s), method of payment. In the case of Customers who are not consumers, it is also necessary to provide company name and Tax Identification Number.

2.5 The Order Form Electronic Service is provided free of charge and is of a one-time nature and terminates when the Order is placed through it or when the Customer stops placing the Order through it earlier. For the purpose of detecting and correcting errors in the Customer's entered data, after completing the Order Form and before placing the Order, a summary of the data entered by the Customer is displayed allowing the Customer to go back to the Order Form and correct or complete the Customer's data.

2.6 Technical requirements necessary for cooperation with the ICT system used by the Service Provider: (1) computer, laptop or other multimedia device with access to the Internet; (2) access to e-mail; (3) web browser: Mozilla Firefox version 17.0 and higher or Internet Explorer version 10.0 and higher, Opera version 12.0 and higher, Google Chrome version 23.0. and higher, Safari version 5.0 and higher; (4) recommended minimum screen resolution: 1024×768; (5) enable cookies and Javascript in your web browser.

2.7 The Customer is obliged to use the Online Shop in a manner consistent with the law and morality, taking into account respect for personal rights, copyrights and intellectual property of the Service Provider and the rights of third parties. The Client is obliged to enter data in accordance with the facts. The Client is obliged to prohibit the provision of unlawful content. The use of the Online Store in an inappropriate manner through deliberate attempts to run or introduce harmful materials, viruses, Trojan horses, computer worms, logic bombs and software designed to damage or destroy the portal is prohibited. Any attempt to unauthorized access to the Online Store as well as servers, databases, and computers that are part̨ of this Online Store is prohibited. The Service Recipient agrees not to conduct deliberate actions to temporarily or permanently stop the operation of the portal and, in particular, to carry out attempts or attacks of the denial of service (DOS) or distributed denial of service (DDOS) type.

2.8 Complaint Procedure:

2.9 Complaints related to the provision of Electronic Services by the Service Provider and other complaints related to the operation of the Online Store (excluding the Product complaint procedure, which is indicated in points. 6 and 7 of the Terms and Conditions), the Customer may submit, for example: in writing to the address: ANIMILLE EUROPE SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ NIP: 6751784040 REGON: 525665813 KRS: 0001043134, with the annotation "Internet Shop animille.com" or in electronic form via e-mail to the address: office@animille.com.

2.10 It is recommended that the Customer provide in the description of the complaint: (1) information and circumstances regarding the subject of the complaint, in particular the type and date of the irregularity; (2) the Client's request; and (3) contact details of the complainant - this will facilitate and expedite the processing of the complaint by the Service Provider. The requirements specified in the preceding sentence are in the form of a recommendation only and do not affect the effectiveness of complaints submitted without the recommended description of the complaint.

2.11 The Service Provider shall respond to the complaint immediately, no later than within 14 calendar days from the date of its submission.

2.12 Provision of services by electronic means by the Service Provider shall be of unlimited duration. The Customer may at any time terminate the agreement with the Service Provider for the provision of services within the scope of the Online Store, terminating it in writing to the address: ANIMILLE EUROPE SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ NIP: 6751784040 REGON: 525665813 KRS: 0001043134, with the annotation "Internet Shop animille.com", or electronically via e-mail to: office@animille.com.

2.13 The Terms and Conditions shall be made available by the Service Provider free of charge prior to the conclusion of the agreement for the provision of services by electronic means, and also at the request of the Customer in such a way that the content of the Terms and Conditions can be obtained, reproduced and recorded by means of the ICT system used by the Customer.

3. CONDITIONS FOR CONCLUDING A SALES CONTRACT

3.1 The price of the Product shown on the website of the Online Shop is given in Polish Zloty and includes taxes, including VAT. The Customer is informed about the total price including taxes of the Product being the subject of the Order, as well as about the costs of delivery (including fees for transportation, delivery and postal services) and other costs, and when the amount of these fees cannot be determined - about the obligation to pay them, the Customer is informed on the pages of the Online Store during the placement of the Order, including at the moment of expressing the Customer's will to be bound by the Sales Agreement.

3.2 Prices of Products are subject to change at any time. However, except for the addition of shipping costs, price changes do not apply to already concluded Sales Contracts.

3.3 The procedure for concluding a Sales Contract in the Online Store using the Order Form:

3.4 The conclusion of a Sales Agreement between the Customer and the Seller shall take place after the Customer has placed an Order in the Online Store in accordance with point. 2.4 of the Terms and Conditions, according to the rules described in items 3.5 - 3.7 of the Terms and Conditions.

3.5 Once the Order is placed by the Customer, the Seller shall immediately confirm its receipt by sending an e-mail message "Order Confirmation". The aforementioned e-mail message containing "Order Confirmation" does not imply acceptance of the Order by the Seller. The indicated message only means that the Seller has received the Customer's Order. As soon as the Seller processes the order and prepares it for shipment, it will send the Customer a "Sent" e-mail message, which will constitute confirmation that the Seller has accepted the Customer's Order.

3.6 The Seller's acceptance of the Customer's order is the Seller's decision. The Seller, wishing to make sure that the product selected by the Customer is available, will not accept the Customer's order until it prepares the product for shipment. In the event that, at the time of preparing the order for shipment, it is found in the warehouse that the product selected by the Customer is no longer available, the Seller will inform the Customer to remove this item from the Order. In such a case, the Seller will contact the Customer to determine whether the Customer agrees to complete the Order to the remaining extent or wishes to cancel it in its entirety. If the Customer does not decide to fulfill the Order in the remaining scope or cancel it within 14 days from the date of informing the Customer about the lack of goods in stock, the Seller may cancel the Customer's Order in its entirety. The Seller shall promptly refund the part of the payment corresponding to the cancelled part of the Order or the entire payment in case of cancellation of the entire Order (in case the Customer has made payment by means other than cash on delivery).

3.7 At the moment the Seller sends and the Customer receives the "Sent" e-mail message, the conclusion of the Sales Contract between the Seller and the Customer occurs. Together with the Confirmation of Dispatch, the Customer will receive the content of these Terms and Conditions in effect on the date of conclusion of the Sales Agreement, which constitutes a model Agreement. The Customer may retain the Terms and Conditions in the memory of his computer or other personal devices and reproduce them as required.

3.8 The content of the concluded Sales Agreement shall be recorded, secured and made available to the Customer by (1) making these Terms and Conditions available on the website of the Online Store, and (2) sending the Customer an e-mail message, containing confirmation of the conclusion of the Sales Agreement, in accordance with the content of these Terms and Conditions. The content of the Sales Agreement is additionally recorded and secured in the computer system of the Seller's Online Store.

4. METHODS AND TERMS OF PAYMENT FOR THE PRODUCT

4.1 The Seller shall make available to the Customer the following methods of payment for the Sales Agreement:

a) Podmiotem świadczącym obsługę płatności online jest mElements S.A.. Płatność szybkim przelewem za pośrednictwem serwisu PayNow.

b) Dostępne formy płatności: Karty płatnicze: Visa, Visa Electron, Mastercard, MasterCard Electronic, Maestro.

5. COST, METHODS AND TIME OF DELIVERY

5.1 Delivery of the Product is available in the territory of the Republic of Poland. Products available in our store come from reliable foreign suppliers with whom we cooperate.

5.2 The Seller shall make available to the Customer the following delivery methods:

a) Courier

5.3 The standard delivery time is 1 to 5 business days, calculated from the day after the payment is credited. The total delivery time depends on the location of the Customer and the supplier, and can be from 4 to 14 working days. By placing an order, the Customer accepts these conditions.

5.4 The store is not responsible for delays in delivery due to independent reasons, such as the actions of suppliers, logistics partners, transport delays, customs inspections, fortuitous situations (force majeure) or incorrect address provided by the customer.

5.5 If the delivery does not take place within 14 working days after the order is handed over to the supplier, the customer has the right to withdraw from the contract and request a refund. It is required to send a written request to the e-mail address: office@animille.com Within 7 days of the indicated deadline.

6. PRODUCT COMPLAINT

6.1 The basis and scope of the Seller's liability to the Customer if the sold Product has a physical or legal defect (warranty) are defined by generally applicable laws, in particular the Civil Code.

6.2 The Seller is obliged to provide the Customer with the Product without defects. Detailed information regarding the Seller's responsibility for a defect in the Product and the Customer's rights are specified on the website of the Online Store under "Complaints and Returns".

6.3 The complaint may be submitted by the Customer, for example: in writing to the address: ANIMILLE EUROPE SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ NIP: 6751784040 REGON: 525665813 KRS: 0001043134, with the annotation "Internet Shop animille.com" or in electronic form via e-mail to: office@animille.com.

6.4 It is recommended that the Customer provide in the description of the complaint: (1) information and circumstances regarding the subject of the complaint, in particular the type and date of occurrence of the defect; (2) a request for a method of bringing the Product into conformity with the Sales Agreement or a statement of price reduction or withdrawal from the Sales Agreement; and (3) contact details of the complainant - this will facilitate and accelerate the processing of the complaint by the Seller. The requirements specified in the preceding sentence are in the form of a recommendation only and do not affect the effectiveness of complaints submitted with the omission of the recommended description of the complaint.

6.5 The Seller shall respond to the Customer's complaint immediately, no later than within 14 days from the date of its submission. Failure of the Seller to respond within the aforementioned period means that the Seller has recognized the complaint as justified.

6.6 In the event that in order for the Seller to respond to the Customer's complaint or to exercise the Customer's rights under the warranty it is necessary to deliver the Product to the Seller, the Customer will be asked by the Seller to deliver the Product at the Seller's expense to the address ANIMILLE EUROPE SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ NIP: 6751784040 REGON: 525665813 KRS: 0001043134, with the note "Online store animille.com". In such a case, the Seller will send a return label to the Customer, which will entitle the Customer to send the shipment to the Seller at the Seller's expense without any charge to the Customer. The Seller will not accept and collect shipments sent to it by the Customer in the cash on delivery option. However, if, due to the nature of the defect, the type of the Product or the way it is installed, it would be impossible or excessively difficult for the Customer to deliver the Product, the Customer will be asked to make the Product available to the Seller at the place where the Product is located, by prior arrangement.

6.7 The request for delivery of the Product referred to in item. 6.6 of the Terms and Conditions shall not affect the running of the deadline for the Seller to respond to the Customer's complaint referred to in item. 6.5 of the Terms and Conditions, and does not affect the Customer's right to request the Seller to dismantle the defective Product and reinstall the Product after the defect-free replacement or removal of the defect, as referred to in Article 561[1] of the Civil Code.

6.8 Upon delivery, the risk of the product shall be the responsibility of the Customer. The customer will take full possession of the products upon delivery

7. OUT-OF-COURT PROCEDURES FOR HANDLING COMPLAINTS AND INVESTIGATING CLAIMS, AND RULES OF ACCESS TO THESE PROCEDURES

7.1 The Seller informs that the User who is a Consumer has the possibility to use out-of-court procedures for handling complaints and pursuing claims. The rules of access to these procedures are available at the offices or on the websites of entities authorized to handle disputes out of court. These may include, in particular, consumer ombudsmen or Provincial Inspectorates of Commercial Inspection, a list of which is available on the website of the Office of Competition and Consumer Protection at https:// www.uokik.gov.pl/pozasadowe_rozwiazywanie_sporow_konsumenckich.php.

7.2 A consumer may request the initiation of proceedings for out-of-court resolution of consumer disputes regarding the concluded Sales Agreement to the Trade Inspection, in accordance with Article 36 paragraph of the Act of July 19, 2019 on Trade Inspection (Journal of Laws of 2019, item 1668).

7.3 A consumer may request that a dispute regarding a concluded Sales Agreement be reviewed by a permanent court of arbitration operating at the appropriate provincial inspectorate of the Commercial Inspection, in accordance with Article 37 of the Law of December 15, 2000 on Commercial Inspection (Journal of Laws of 2019, item 1668).

7.4 If the Contract of Sale has been concluded between the User who is a consumer and the Seller via the Website, in accordance with EU Regulation No. 524/2013, we hereby inform you that the User who is a consumer has the right to seek resolution of a possible consumer dispute with us in an out-of-court manner through the online dispute resolution platform available at http://ec.europa.eu/ consumers/odr/.

7.5 The Seller informs that it does not use the out-of-court dispute resolution referred to in the Law of September 23, 2016, on out-of-court resolution of consumer disputes.

8. RIGHT OF WITHDRAWAL

8.1 The provisions of this paragraph shall apply only to customers who are consumers or entrepreneurs who are natural persons conducting business activity, concluding a contract with the Seller directly related to their business activity, when it follows from the content of the contract that it does not have a professional character for this entrepreneur, resulting in particular from the subject of his business activity made available on the basis of the provisions of the Central Register and Information on Business Activity. For the purposes of this section, the term "Customer" used herein refers exclusively to the entities indicated in the preceding sentence.

8.2 A customer who has entered into a remote contract may withdraw from it without giving reasons by making an appropriate statement:

In the case of a consumer - within 14 days;
in the case of an entrepreneur who is a natural person conducting business activity, concluding with the Seller a contract directly related to his business activity, when the content of the contract shows that it does not have a professional character for this entrepreneur, resulting in particular from the subject of his business activity made available on the basis of the provisions of the Central Register and Information on Business Activity - within 14 days,

counting from the day on which the Customer or a third party indicated by him (not being a carrier) actually takes possession of the purchased product or, in the case of multiple products included in one order but delivered separately, after 14 days from the day on which the Customer or a third party indicated by him (not being a carrier) actually takes possession of the last of the products. To meet this deadline it is sufficient to make a statement before its expiration.

The costs of returning the Product shall be borne by the Customer in full, with the proviso that if the Customer chooses the return option generated through the animille.com website referred to in sec. 8.3. b. points 5 and 7 of the Regulations in question then he/she shall bear the costs up to the specified amount, visible at the selection of the return option. If the Product is a service, the performance of which - at the express request of the Customer - began̨ before the expiration of the deadline for withdrawal from the contract, the Customer who exercises the right to withdraw from the contract after making such a request, is obliged to pay for the services performed until the withdrawal from the contract. The amount of payment shall be calculated in proportion to the extent of the performance performed, taking into account the price or remuneration agreed in the contract. If the price or remuneration is excessive, the basis for calculating this amount is the market value of the performance provided.

8.3 The declaration of withdrawal may be made, for example:

a) in writing to the address: ANIMILLE EUROPE SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ NIP: 6751784040 REGON: 525665813 KRS: 0001043134, with the annotation "Online store animille.com" or in electronic form via e-mail to: office@animille.com. A sample withdrawal form is included in Appendix 2 of the Consumer Rights Act (http://isap.sejm.gov.pl/isap.nsf/download.xsp/WDU20140000827/U/D20140827Lj.pdf) and is additionally available on the website of the Online Store in the "Complaints and Returns" tab. The customer may use the sample form, but it is not mandatory.
b) by sending an e-mail to office@animille.com.

8.4 In the event of withdrawal from a contract concluded at a distance, the contract shall be considered̨ not concluded.

8.5 The Seller is obliged to return to the Customer immediately, no later than within 14 days from the date of receipt of the Customer's statement of withdrawal from the contract, all payments made by the Customer, including the costs of delivery of the Product (except for additional costs resulting from the method of delivery chosen by the Customer other than the cheapest ordinary method of delivery available in the Online Store). The Seller shall refund the payment using the same method of payment used by the Customer, unless the Customer has expressly agreed̨ to a different method of refund that does not involve any costs for the Customer. The Seller may withhold reimbursement of payments received from the Customer until it receives the Product back or the Customer provides proof of its return, whichever event occurs first.

8.6 The Customer is obliged to return the Product to the Seller immediately, no later than within 14 days from the date on which he withdrew from the contract. To meet the deadline it is sufficient to send back the Product or, when choosing the return option generated via animille.com, to send it in accordance with the procedure referred to in item. 8.3. b point 7 of the Terms and Conditions before its expiration. The Customer may return the Product to the address: ANIMILLE EUROPE SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ NIP: 6751784040 REGON: 525665813 KRS: 0001043134, with the note "Online Shop animille.com".

8.7 The Customer shall be liable for any diminution in the value of the Product resulting from use beyond what is necessary to ascertain the nature, characteristics and functioning of the Product.

8.8 The right of withdrawal from a contract concluded at a distance does not apply to the Customer with respect to contracts:

(1) for the provision of services, if the Seller has fully performed the servicę with the express consent of the Customer, who was informed before the start of the service, that after the performance by the Seller will lose the right to withdraw from the contract;

(2) in which the returned Product is not in unaltered condition, i.e. it has been opened, used, unsealed or tampered with in any way;

(3) in which the subject of performance is a non-refabricated Product, manufactured to the Customer's specifications or serving to meet his individualized needs;

(4) in which the subject of performance is a perishable product or has a short shelf life;

(5) in which the subject of performance is a Product delivered in a sealed package, which cannot be returned after opening the package for health or hygiene reasons, if the package was opened after delivery;

(6) in which the subject matter of performance is Products, which after delivery, due to their nature, are inseparably combined with other things;

(7) in which the subject of performance is alcoholic beverages, the price of which was agreed upon at the conclusion of the Sales Agreement, the delivery of which can only take place after 30 days and the value of which depends on market fluctuations over which the Seller has no control;

(8) in which the Customer expressly requested that the Seller come to him for urgent repair or maintenance; if the Seller provides additional services other than those requested by the Customer, or supplies Products other than spare parts necessary for repair or maintenance, the Customer has the right to withdraw from the contract with respect to additional services or Products;

(9) in which the subject of performance is sound or visual recordings or computer programs delivered in sealed packaging, if the packaging was opened after delivery;

(10) for the provision of daily newspapers, periodicals or magazines, except for a subscription contract;

(11) concluded through a public auction;

(12) for the provision of accommodation services, other than for residential purposes, transportation of goods, car rental, catering, services related to leisure, entertainment, sports or cultural events, if the contract specifies the day or period of service;

(13) for the supply of digital content that is not recorded on a tangible medium, if the performance has begun with the express consent of the Customer before the expiry of the deadline for withdrawal from the contract and after the Seller has informed him of the loss of the right of withdrawal;

8.9 The right to withdraw from a contract concluded at a distance within 14 days granted to the Customer by the Store under these Regulations does not affect the Customer's rights to withdraw from a contract concluded at a distance under the Act of May 30, 2014 on Consumer Rights.

9. PROVISIONS FOR ENTREPRENEURS WHO ARE NOT NATURAL PERSONS

9.1 This section of the Terms and Conditions and the provisions contained herein shall apply only to Customers and Non-Customers referred to in Section. 8.1. of these Terms and Conditions. For the purposes of this Section, the term "Customer" used therein shall refer exclusively to the entities referred to in the preceding sentence.

9.2 The Seller shall have the right to withdraw from the Sales Agreement concluded with the Customer indicated in item. 9.1. within 14 calendar days from the date of its conclusion. Withdrawal from the Sales Agreement in this case may take place without giving any reason and does not give rise to any claims on the part of the Customer indicated in item. 9.1. any claims against the Seller.

9.3. the Seller has the right to limit the available methods of payment, including requiring prepayment in full or in part, and this regardless of the choice of the Customer indicated in item. 9.1. method of payment and the fact of concluding the Sales Agreement.

9.4 As soon as the Seller releases the Product to the carrier, the benefits and burdens associated with the Product and the danger of accidental loss of or damage to the Product are transferred to the Customer indicated in item 9.1. In such a case, the Seller shall not be liable for loss, loss or damage to the Product occurring from the acceptance of the Product for transport until the release of the Product to the Customer indicated in clause 9.1. and for any delay in the transportation of the shipment.

9.5 If the Product is sent to the Customer indicated in 9.1. via a carrier, the Customer indicated in 9.1. is obliged to examine the shipment at the time and in the manner usual for shipments of this type. If he finds that there was a loss or damage to the Product during shipment, he is obliged to perforḿ all actions necessary to determine the liability of the carrier.

9.6 The Service Provider may terminate the contract for the provision of Electronic Services with immediate effect and without indicating the reasons by sending a relevant statement to the Customer.

9.7 The Service Provider/Seller's liability to the Customer/Client designated in Section 9.1, regardless of its legal basis, shall be limited - both as a single claim, as well as for all claims in the aggregate - to the amount of the price paid and delivery costs under the Sales Agreement, but no more than one thousand zlotys. The Service Provider/Seller shall be liable to the Service Recipient/Customer indicated in Section 9.1. only for typical damages foreseeable at the time of conclusion of the contract and shall not be liable for lost profits to the Service Recipient/Customer indicated in Section 9.1.

9.8 Any disputes arising between the Vendor/Service Provider and the Customer indicated in paragraph 9.1. shall be submitted to the court having jurisdiction over the seat of the Vendor/Service Provider.

10. FINAL PROVISIONS

10.1 Contracts concluded through the Online Store are concluded in the Polish language.

10.2 Change of Regulations - The Service Provider has the right to make changes to these Regulations for important reasons, that is: changes in laws; changes in methods of payment and delivery, changes in the scope, chargeability or form of Electronic Services provided - to the extent that these changes affect the implementation of the provisions of these Regulations.

10.3 In the case of conclusion of agreements of a continuous nature on the basis of these Regulations (e.g. provision of Electronic Services - Account), the amended Regulations are binding on the Customer if the requirements set forth in Articles 384 and 384[1] of the Civil Code have been met, i.e. the Customer has been properly notified of the changes and has not terminated the agreement within 14 calendar days from the date of notification. If the amendment to the Terms and Conditions results in the introduction of any new fees or an increase in current fees, the Service Recipient who is a consumer has the right to withdraw from the contract.

10.4 In the case of conclusion of contracts other than continuous contracts (e.g. Sales Agreement) under these Regulations, the amendments to the Regulations shall in no way affect the acquired rights of Service Recipients/Customers who are consumers prior to the effective date of the amendments to the Regulations, in particular, the amendments to the Regulations shall not affect Orders already placed or placed and Sales Agreements concluded, executed or performed.

10.5 In matters not regulated by these Terms and Conditions, the generally applicable provisions of Polish law shall apply, in particular: Civil Code; the Act on Provision of Electronic Services of July 18, 2002 (Journal of Laws 2002 No. 144, item 1204 as amended); for Sales Agreements concluded since December 25, 2014 with Customers who are consumers - the provisions of the Act on Consumer Rights of May 30, 2014. (Journal of Laws 2014, item 827, as amended); the Act of September 23, 2016 on out-of-court settlement of consumer disputes (Journal of Laws 2016, item 1823); and other relevant provisions of generally applicable law.

10.6 In the event that one of the provisions of these Regulations or the provisions of the Agreement is declared invalid by a final decision of a competent public administration body or a final judgment of a common court, the remaining provisions and terms of these Regulations shall remain in force, and the said declaration of invalidity shall not apply to them.